Refund Policy

Refund Approval

Once your returned item is received and inspected at our facility, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund based on the inspection.

If you are approved, your refund will be processed immediately.

Processing Time

Approved refunds will automatically be credited to your original method of payment.

• Credit/Debit Cards: May take 5-10 business days to reflect on your statement.
• UPI / Wallets: May take 1-3 business days.
• Store Credit: Instantaneous upon approval.

Deductions

Please note that the following deductions may apply to your refund amount:

• Shipping Costs: Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund if we provided a prepaid label.
• Restocking Fee: We do not currently charge a restocking fee.

Late or Missing Refunds

If you haven’t received a refund within the expected timeframe:

1. First, explicitly check your bank account or payment provider again.
2. Contact your credit card company, as it may take some time before your refund is officially posted.
3. Contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at care@leaflab.in.

Order Cancellations

If an order is successfully cancelled before it has been processed and shipped, a full 100% refund will be issued to your original payment method immediately. Once an order has entered the shipping phase, it must be handled as a Return rather than a Cancellation.